Terms of Use

Rules and conditions you must follow when using our website

1. General Provisions

These Terms of Use establish the rules for the use of Eskişehir Formercity Hotel's official website (www.formercityotel.com), metaverse platforms, Web3 applications and related services. By using our website, metaverse platforms or Web3 applications, you are deemed to have accepted these terms.

2. Definitions

  • "Hotel": Eskişehir Formercity Hotel
  • "Website": www.formercityotel.com and its subpages
  • "Metaverse Platforms": VR/AR applications and virtual worlds
  • "Web3 Applications": Blockchain-based services
  • "User": Person visiting the website, metaverse platforms or Web3 applications
  • "Services": All services provided through website, metaverse and Web3
  • "DAO": Decentralized Autonomous Organization
  • "NFT": Non-Fungible Token

3. Service Scope

Through our website, metaverse platforms and Web3 applications, we provide the following services:

  • Hotel information and promotion
  • Room types and pricing information
  • Online reservation services
  • Contact and information request forms
  • Customer services
  • Metaverse hotel experience
  • VR/AR room tours
  • Blockchain-based reservations
  • NFT collections
  • DAO governance participation

4. User Obligations

When using our website, metaverse platforms or Web3 applications, you must comply with the following rules:

  • Provide accurate and up-to-date information
  • Behave in accordance with laws and moral rules
  • Not violate the rights of others
  • Not upload malicious software or viruses
  • Not misuse the system
  • Respect copyrights
  • Not misuse blockchain networks
  • Exhibit appropriate behavior on metaverse platforms
  • Comply with DAO governance rules

5. Prohibited Uses

The following activities are strictly prohibited:

  • Sharing illegal content
  • Sending spam or unwanted emails
  • Hacking or threatening system security
  • Using fake identity
  • Copyright infringement
  • Misusing personal data
  • Manipulating blockchain networks
  • Inappropriate behavior on metaverse platforms
  • Manipulating DAO governance system
  • NFT counterfeiting

6. Reservation Conditions

6.1. Reservation Process

  • Reservations are made through online form, metaverse platform or Web3 application
  • Reservation confirmation is sent via email, blockchain or metaverse notification
  • Payment conditions are specified during reservation
  • Reservation changes can be made within certain periods
  • Smart contract reservations are executed automatically

6.2. Cancellation and Refund Conditions

  • 7 days prior: Free cancellation
  • 3-7 days: 50% refund
  • Within 3 days: No refund
  • No-show: Full fee charged
  • Smart Contract Cancellation: Automatic transaction on blockchain
  • NFT Reservation Cancellation: Token is refunded

7. Pricing

  • Prices are in Turkish Lira (TL)
  • Prices include VAT
  • Prices can be changed without prior notice
  • The price at the time of reservation is valid
  • Special campaigns are limited to certain periods
  • Cryptocurrency payments are calculated at current exchange rate
  • NFT reservations are subject to special pricing

8. Liability Limitations

As a hotel, our liability is limited to the following situations:

  • Advance warning is given for website interruptions
  • Technical issues are resolved as soon as possible
  • We are not responsible for problems arising from third-party services
  • We are not responsible for damages arising from user errors
  • We are not responsible for blockchain network interruptions
  • We are not responsible for metaverse platform issues
  • We are not responsible for cryptocurrency volatility

9. Intellectual Property Rights

All content on our website, metaverse platforms and Web3 applications is protected by copyright:

  • Text, visual and video content
  • Logo, design and brand elements
  • Software and code structure
  • Database and content management system
  • VR/AR content
  • Blockchain smart contracts
  • NFT designs
  • DAO governance tokens

10. Cookies and Tracking

Cookies are used on our website, metaverse platforms and Web3 applications to improve user experience:

  • Essential cookies are required for site functionality
  • Analytical cookies for usage statistics
  • Marketing cookies for personalized content
  • AI cookies for machine learning
  • Blockchain cookies for Web3 integration
  • VR/AR cookies for virtual experience
  • Cookie settings can be changed through browser

11. Privacy

For detailed information about the protection of your personal data, you can review our Privacy Policy.

12. Changes

These Terms of Use may be updated when necessary:

  • Changes are published on our website
  • Important changes are notified via email
  • Current terms are always valid
  • Users who do not accept changes can leave the site
  • Important changes are voted on through DAO governance
  • Changes are recorded on blockchain

13. Applicable Law

This agreement is subject to Turkish Law. Disputes are resolved in Eskişehir Courts. International law also applies for blockchain and Web3 applications.

14. Contact

For your questions about Terms of Use:

  • Email: info@formercityotel.com
  • Phone: +90 222 123 45 67
  • Address: Formercity Mahallesi, Eskişehir
  • Metaverse: In virtual hotel lobby
  • Web3: On DAO governance platform

15. Artificial Intelligence and Automated Services

AI-supported services we offer in 2025:

  • Smart Reservation: Room selection with AI recommendations
  • Personalized Services: Customization according to customer preferences
  • Automatic Check-in/out: Facial recognition and mobile app integration
  • Smart Room Control: Room management with IoT devices
  • AI Chatbot: 24/7 customer services
  • Predictive Analytics: Customer behavior prediction
  • Computer Vision: Security and quality control

16. Metaverse and Digital Services

Services we offer on Metaverse platforms:

  • Virtual Hotel Experience: Room and facility tour with VR/AR
  • Digital Events: Virtual conference and meeting rooms
  • NFT Reservation System: Blockchain-based reservation
  • Avatar Services: Personalized digital identity
  • Virtual Reality Check-in: Room control with VR
  • Augmented Reality: Viewing room features with AR
  • Metaverse Events: Virtual parties and events

17. Sustainability and Environment

Our environmentally friendly service policies:

  • Carbon Neutral Operations: 100% renewable energy usage
  • Digital Documentation: Paperless transaction processes
  • Smart Energy Management: Energy optimization with IoT
  • Circular Economy: Recycling and reuse
  • Edge Computing: Energy saving with local data processing
  • Green Blockchain: Environmentally friendly consensus algorithms
  • Virtual Events: Reducing carbon footprint with virtual events

18. Blockchain and Cryptocurrency

Payment methods we accept:

  • Cryptocurrency Payments: Bitcoin, Ethereum, USDT, Cardano
  • DeFi Integration: Decentralized finance protocols
  • Smart Contract Reservation: Automatic contract execution
  • NFT Rewards: Digital collections for loyalty program
  • Cross-chain Payments: Payment between different blockchain networks
  • Stablecoin Payments: Payments without price volatility

19. Data Security and Cybersecurity

2025 security standards:

  • Zero Trust Architecture: Verification at every access point
  • Quantum Cryptography: Next-generation encryption
  • AI Security: Threat detection with machine learning
  • Blockchain Verification: Immutable security records
  • Edge Computing Security: Local security protocols
  • Biometric Security: Biometric identity verification
  • Multi-Factor Authentication: Multi-factor identity verification

20. Web3 and DAO Structures

Decentralized structures and user participation:

  • DAO Governance: Decentralized decision-making processes
  • Governance Tokens: Voting rights in policy changes
  • Smart Contract Automation: Automatic contract execution
  • Decentralized Storage: IPFS and similar distributed storage
  • Interoperability: Compatibility between different blockchain networks
  • Self-Sovereign Identity: Managing your own digital identity

21. Quantum Computing and Edge Computing

2025 technology integration:

  • Quantum-Safe Security: Security against quantum computers
  • Edge Computing: Local data processing and low latency
  • 5G Integration: High-speed data transfer
  • IoT Security: Smart device security protocols
  • Fog Computing: Distributed data processing
  • Real-time Processing: Real-time data processing

22. Digital Identity and Self-Sovereign Identity

2025 digital identity management:

  • SSI Support: Managing your own digital identity
  • Verifiable Credentials: Verifiable identity documents
  • Zero-Knowledge Proofs: Identity verification privacy
  • DID (Decentralized Identifiers): Decentralized identity identifiers
  • Biometric Integration: Identity verification with biometric data
  • Cross-Platform Identity: Same identity across different platforms

23. Effective Date

These Terms of Use are effective as of January 1, 2025.